How do I export my video's raw data?

Once your video has gathered data, you can download a Data Export from Lumiere as a CSV file. From there, you can analyze your data using any analysis software, service, or tool that works best for you.

To download your Export Data:

From there, an Excel file will be downloaded with all the data gathered for that video. In the Data Export, you’ll see tabs containing data for each of the following elements of your video:

Persistent reaction data will vary depending on the type of persistent reaction included on your video.

For Comments, the reactions tab of your data exports will include a column for each of the following variables:

VideoID The Unique ID for that video

ViewID The Unique ID of a specific viewing experience

ID The unique ID associated with the Reaction in that row

eid (External ID) The Unique ID of the viewer whose data is displayed in that row

featureID The Unique ID of the persistent reaction feature used in that Video

createdAt The data and time a reaction was submitted

submittedAt The time (in seconds) of the Video that the reaction was submitted

prompt The Reaction prompt

comment The user’s submitted comment

rating The additional feedback Star or Slider rating left by the user (if applicable)

emoji The additional feedback emoji left by the user (if applicable)

sentiment The sentiment of the submitted comment: Positive / Negative / Neutral

keywords Keywords that may have been included in the submitted comment

positionX positionY The X and Y axis position of the user’s interaction on the video screen to submit their persistent reaction

scene The scene that the reaction was left in

AISummary A summary of the conversation conducted by Lumiere after that comment (if applicable)

ConversationPrompt_x The follow up question asked by Lumiere to the viewer (if applicable)

Response_x The response of the viewer to Lumiere during the conversations (if applicable)

For Emoji Reactions, the Persistent Reaction tab of your data export will include a column for each of the following variables.

VideoID The Unique ID for that video

ViewID The Unique ID of a specific viewing experience

ID The unique ID associated with the Reaction in that row

eid (External ID) The Unique ID of the viewer whose data is displayed in that row

featureID The Unique ID of the persistent reaction feature used in that Video

createdAt The data and time a reaction was submitted

submittedAt The time (in seconds) of the Video that the reaction was submitted

scene The scene that the reactions was left in

prompt The Persistent Reaction prompt

emoji The Emoji type that was submitted

For One Touch reactions, the Persistent Reaction tab of your data export will include a column for each of the following variables

VideoID The Unique ID for that video

ID The unique ID associated with the Reaction in that row

eid (External ID) The Unique ID of the viewer whose data is displayed in that row

featureID The Unique ID of the persistent reaction feature used in that Video

createdAt The data and time a reaction was submitted

submittedAt The time (in seconds) of the Video that the reaction was submitted

scene The scene that the reactions was left in

positionX positionY The X and Y axis position of the user’s interaction on the video screen to submit their persistent reaction

The Data Export from the Lumiere video will have a tab for each question in your Lumiere Video.

VideoID The Unique ID for that video

ID The unique ID associated with the Question in that row

eid (External ID) The Unique ID of the viewer whose data is displayed in that row

featureID The Unique ID of the prompted question feature

createdAt The data and time a response was submitted

Timetocomplete The amount of time (in seconds) it too that response to be submitted

scene The scene that the question was featured in

prompt The Persistent Reaction prompt

AISummary A summary of the conversation conducted by Lumiere after that comment (if applicable)

ConversationPrompt_x The follow-up question asked by Lumiere to the viewer (if applicable)

Response_x The response of the viewer to Lumiere during the conversations (if applicable)

The Views tab of the Data Export shows you the IDs that watched the video and their viewer-specific information.

ViewID

VideoID The Unique ID for that video

Duration The total amount of time watched by the user

eid (External ID) The Unique ID of the viewer whose data is displayed in that row

lastplayedtime The last time watched by the viewer before dropping off the video

featureID The Unique ID of the prompted question feature

createdAt The data and time a response was submitted

Timetocomplete The amount of time (in seconds) it too that response to be submitted

scene The scene that the question was featured in

prompt The Persistent Reaction prompt

country_name The country the viewer accessed your Lumiere video from

region_name the region within that country the viewer accessed your Lumiere video from

OS The operating system of the device the viewer used to access your Lumiere video

browser The internet browser used by the viewer to access your Lumiere video

browser_version The version of the internet browser used by the viewer to access your Lumiere video

referrer The referrer link used by the viewer to enter your Lumiere video

returnURL The return URL the viewer was sent to after completing the Lumiere video (if applicable)

device the type of device used by the viewer to access your Lumiere video

device_verndor The brand associated with the device the user accessed your Lumiere video with (if applicable)

device_model The model of the device used by the viewer to access your Lumiere video (if applicable)

This report makes it easy for you to see which of your viewers answered every question you asked in your video. There will be a column for each prompted question added to your video with each row showing the date and time that EID submitted their response to that question.